by John Bell on 01/13/2010 00:43 0 comments , 1410 views
This presentation which I and Jamie Moeller delivered recently through our partnership with the Wall Street Journal (and thanks to Thomas Crampton), offers a solid framework for Digital Crisis Management using social media (and responding to social media).
In it you will find:
- 5 Trends In Digital Crisis Management
- A Digital Crisis Management Framework
- 5 Keys to Managing the Crisis